Free Review Response Generator
Paste a customer review and get three professional response options instantly.
Minimum 20 characters for AI responses. Longer, more detailed reviews produce better results.
20 more characters needed
Paste a review to get started
Enter a customer review to see sentiment analysis and three response options.
How the Review Response Generator Works
Responding to customer reviews is one of the most impactful things you can do as an online seller. Positive reviews deserve gratitude that builds loyalty. Negative reviews need careful, professional responses that protect your reputation and show potential buyers you care.
The Review Response Generator analyzes the review text and star rating to detect sentiment (positive, neutral, negative, or angry) and identify specific topics like shipping issues, quality concerns, or customer service complaints. It then generates three response options tailored to the platform:
- Professional — Polished and business-appropriate
- Empathetic — Warm, understanding, and personal
- Brief — Short and to the point
Each response uses platform-specific language. Etsy responses feel personal and handmade-shop friendly. Amazon responses are concise and policy-aware. The closing phrase matches marketplace conventions.
AI-Powered Responses: Click the “Generate AI Responses” button for deeper analysis and personalized responses that reference specific details from the customer's review. AI responses include a 3-sentence summary, key issues identified, and suggested actions.
Frequently Asked Questions
How does the Review Response Generator work?
Paste a review, select the platform and star rating, and get three response options (Professional, Empathetic, Brief) tailored to that marketplace.
What platforms are supported?
Etsy, Amazon, eBay, Facebook Marketplace, and Shopify. Each platform has different tone guidelines and closing phrases.
Is it free?
Instant template responses are free. AI-powered personalized responses cost 1 credit (Pro subscribers get unlimited).
Should I copy the response word for word?
Use it as a starting point. Always personalize with specific order details, your policies, or resolution steps you have taken.
Does it work for positive reviews too?
Yes. The generator creates appropriate thank-you responses for positive reviews, with platform-specific closing phrases.